Last updated: Dec 18, 2023
This Privacy Policy describes how Sailun Tire Americas Inc. (“we”, “us”, “Company”, or “Rovelo”) collect, use, and disclose Personal Information of users (“you”), your rights and choices, and other important information about how we handle your Personal Information.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us using the contact information below.
This Privacy Policy applies to your use of our “Services” which includes the following:
Our online services such as through our website rovelotruck.ca (collectively, the “Website”), and other online services.
Our offline services, such as phone calls and any other in-person interactions
By using our Website, you hereby acknowledge the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@rovelotruck.ca.
The following describes how we process information relating to identified or identifiable individuals and households (“Personal Information”).
The categories of Personal Information we process may include:
Contact Data – Identity Data we can use to contact you, such as email and physical addresses, phone numbers, or communications platform usernames/handles.
Device / Network Data – Browsing history, search history, and information regarding your interaction with a website or application (e.g. IP Address, MAC Address, SSIDs, session navigation history and similar browsing metadata, and other data generated through applications and browsers, including cookies and similar technologies or other device identifiers or persistent identifiers), online user ID, device characteristics (such as browser/OS version), web server logs, application logs, first party cookies, third party cookies, web beacons, clear gifs and pixel tags.
General Location Data – Non-precise location data, such as location information derived from device information or IP addresses.
Identity Data – Information such as your name; company name; address; email address; telephone number; gender, account login details, e.g. username and password, or other account handles/usernames.
Transaction Data – Information about the Services we provide to you and about transactions you make with us and similar information.
User Content – Unstructured/free-form data that may include any category of Personal Information, e.g. the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
We collect Personal Information from various sources, including:
Directly from you – We may collect Personal Information if you contact us directly, complete a transaction via our Services, or otherwise use our Services.
Automatic collection – We may receive and store certain Personal Information about you and your device(s) automatically when you access or use the Website.
Service Providers – We receive Personal Information from service providers performing services on our behalf.
We may process certain Personal Information that you provide when you use the Website to create an account. When you register for an account, we may collect Identity Data and Contact Data including items such as name, company name, address, email address, and telephone number. We use this Personal Information to create and maintain your account, to provide the products and services you request, and for our Business Purposes (described below).
We process Transaction Data, Identity Data, Payment Data, Device/Network Data, and Contact Data when you complete request or submit orders through our Services. We process this Personal information as necessary to perform or initiate a transaction with you, process your order or request, document transactions, and for our Business Purposes.
We process Device/Network Data, Contact Data, Identity Data, and General Location Data. You may also be able to register for an account, complete a purchase, or enroll in marketing communications through our Website. We use this Personal Information as necessary to operate our Website, such as keeping you logged in, delivering pages, etc., for our Business Purposes, and our other legitimate interests, such as:
ensuring the security of our websites, mobile applications and other technology systems; and
analyzing the use of our Websites, including navigation patterns, clicks, etc. to help understand and make improvements to the Website.
We process Identity Data and Device/Network Data, which may include Log Files. We follow a standard procedure of using log files. These files log visitors when they visit Website. All hosting companies do this and a part of hosting services’ analytics. The Personal Information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
We use this Personal Information for analyzing trends, administering the site, tracking users’ movement on the website, and gathering general information regarding the sources and nature of traffic or devices accessing our Websites.
We process Identity Data, Device/Network Data, Contact Data, and General Location Data, in connection with our use of cookies and similar technologies on our Website. We may collect this Personal Information automatically.
We and third parties, including our partners, affiliates, and services providers, may use cookies, JavaScript, or Web Beacons, and similar tracking technologies to track the activity on the Website and store certain information for the following purposes:
for “essential” purposes necessary for our Websites to operate (such as maintaining user sessions, content delivery, and the like);
for “functional” purposes, such as to enable certain features of our Websites (for example, to allow a customer to maintain an online shopping cart); and
for “analytics” purposes and to improve our Websites, such as to analyze the traffic to and on our Websites (for example, we can count how many people have looked at a specific page, or see how visitors move around the Website when they use it, to distinguish unique visits/visitors to our Websites, and what website they visited prior to visiting our Website, and use this information to understand user behaviors and improve the design and functionality of the Website).
We may also process this Personal Information for our Business Purposes. See the your “Rights and Choices” section below for information regarding opt-out rights for cookies and similar technologies.
Please note: Third parties may view, edit, or set their own cookies or place web beacons on our Websites. We, or third party providers, may be able to use these technologies to identify you across platforms, devices, sites, and services.
You can choose to disable cookies through your individual browser options. If you choose to disable cookies you may not be able to fully experience the interactive features of the Website. For more information on cookies and how to disable cookies visit https://youradchoices.ca/en/tools.
We process Device/Network Data, Contact Data, and Identity Data in connection with marketing emails or similar communications, and when you open or interact with those communications. You may receive marketing communications if you consent and, in some jurisdictions, as a result of account registration or a purchase.
We process this Personal Information to contact you about relevant products or services and for our Business Purposes. Marketing communications may also be personalized as permitted by applicable law. See your Rights & Choices section below to limit or opt out of this processing, if provided under applicable law.
We may collect and process Identity Data, Contact Data, and User Content when you enter a contest/sweepstakes or take part in a similar promotion. We process this Personal Data as necessary to provide the contest/promotion, notify you if you have won, or to process delivery of a prize, for our Business Purposes, and other legitimate interests, such as verifying your identity for authentication, anti-fraud, and security purposes.
Note: Some programs and offers may be operated/controlled by third-party service providers. We may receive this data from third parties to the extent allowed by the applicable partner; otherwise, this Privacy Policy will not apply to data processed by third parties.
Your Personal Data may be public. If you win a contest/sweepstakes, we may publicly post some of your data. We do not post Personal Information without consent where required by law. See any program agreement(s) for additional details and terms.
We collect and process Identity Data, Contact Data, and User Content when you contact us for support. We process this Personal Information to respond to your request, and communicate with you, as appropriate, and for our Business Purposes. If you consent or if permitted by law, we may use Identity Data and Contact Data to send you marketing communications.
We use your Personal Information for the purposes for which it was collected, as well as other purposes for which you have given consent, or as otherwise required or permitted by law. This includes, but is not limited to, the following purposes (“Business Purposes”):
We may share your Personal Information in the following situations, as well as other purposes for which you have given consent, or as otherwise required or permitted by law. This includes, but is not limited to, the following purposes:
We have implemented and maintain reasonable and appropriate security measures, procedures and practices to protect against the loss and unauthorized access, use, modification, destruction or disclosure of your Personal Information while it is in our custody or under our control.
The safety and security of your Personal Information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of Personal Information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Website or over any public network. Any transmission of Personal Information is at your own risk. Without prejudice to any mandatory legal obligations to which we may be subject, we are not responsible for circumvention of any privacy settings or security measures on the Website.
We retain your Personal Information for only as long as is needed to fulfill the purposes for which it was collected, or for as long as necessary to comply with applicable laws, whichever is longer. Personal Information that is no longer required is destroyed, erased, or anonymized. We generally consider the following factors when we determine how long to retain Personal Information (without limitation):
We will review retention periods periodically and may pseudonymize or anonymize data held for longer periods. Your consent to our collection, use and disclosure of your Personal Information for such purposes remains valid after the termination of our relationship with you.
Please note that your Personal Information may be accessed, transferred, disclosed, stored and processed in Canada, the United States, and any other country where the we or our affiliates, service providers, supplier, representatives, or agents are located or where their cloud computing infrastructures may be hosted. The data protection laws in these jurisdictions may differ from those in your jurisdiction.
The Website may contain links to other website operated by third parties. Please note that this Privacy Policy applies only to the Personal Information that we collect or receive from third parties with your consent and we cannot be responsible for Personal Information that third parties may collect, disclose, store and use, including through their website. You should always read the privacy policy of each website you visit carefully.
In addition, when you provide Personal Information to us through a third-party website or platform, the Personal Information may also be collected by the third-party website and may be subject to their privacy policy.
We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activities. If you are under 13 years old, do not:
We do not knowingly collect any Personal Information from children under the age of 13. If you think that a child under age 13 has provided this kind of information on our Website, please contact us immediately using the contact information above. If we learn we have collected or received Personal Information from a child under 13 years old without verification of parental consent, we will delete that information.
Applicable law may grant you rights in your Personal Information. These rights vary based on your location, state/country of residence, and may be limited by or subject to our own rights in your Personal Information. Please see the “Regional Supplement” section below for more information regarding your rights and choices in specific regions. You may contact us at contact us at privacy@rovelotruck.ca to submit requests to exercise rights you may have under applicable law.
Note: We are able to fulfill rights requests regarding Personal Information that we control or process. We may not have access to or control over Personal Information controlled by third parties. Please contact the third party directly to exercise your rights in third party-controlled information.
In order to protect your privacy and security and reduce fraud, we will take steps to verify your identity before responding to a rights request, granting access, or making any changes to the Personal Information that we maintain. For example, we may require that you verify that you have access to the email on file in order to verify your identity. If an agent is submitting the request on your behalf, we reserve the right to validate the agent’s authority to act on your behalf.
We make commercially reasonable efforts to keep your Personal Information complete, up-to-date and accurate. Should you wish to access, update, correct or delete your Personal Information, or express any concerns regarding our use of your Personal Information, please contact us using the contact information above. We ask that you provide us with the name, address and email address that you previously provided to us, a brief description of under what circumstances you provided your personal information to us, and the purpose of your request. If you are unsure as to whether we are holding any Personal Information that belongs to you, you may also contact us for confirmation. We will make reasonable efforts to respond to your request as soon as practicable, or in any event, in compliance with applicable laws.
You may, at any time, withdraw your consent to our collection, use and disclosure of your Personal Information, subject to reasonable notice and any legal or contractual restrictions. Should you choose to withdraw your consent, we may be unable to provide, or continue to provide, services that can only be provided if we receive appropriate and required personal information.
You can withdraw your consent to receive marketing communications by clicking on the unsubscribe link in an email (for email), by responding with “OPT-OUT,” STOP, or other supported unsubscribe message (for SMS), by adjusting the push message settings for our mobile apps using your device operating system (for push notifications), or for other communications, by contacting us using the information below. To opt-out of the collection of information relating to email opens, configure your email so that it does not load images in our emails.
If you do not want information collected through the use of cookies and similar technologies, you can manage/deny cookies and certain similar technologies using your browser’s settings menu. To opt-out of Google’s analytic and marketing services, visit Google Analytics Terms of Use, the Google Privacy Policy, or Google Analytics Opt-Out. If you would like to modify your settings with regard to cookies and similar technologies, you may use our cookie consent tool, accessible on our Website. You must opt out of the use of some third party cookies directly via the third party.
Our Website does not respond to your browser’s do not track signal.
We may update our Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Each time this Privacy Policy is amended, the “Last Updated” date at the beginning of the Privacy Policy will be revised. If we make material changes to how we treat our users’ personal information, a notice will be posted to the Website advising of those changes.
Any changes that are made to this Privacy Policy will apply to both any personal information that we hold prior to the date of the amended Privacy Policy and any personal information that we collect on or after such date.
Under the California Consumer Privacy Act (“CCPA”) and other state privacy laws, residents of California and other US states may have the following rights, subject to regional requirements, exceptions, and limitations.
Confirm – Right to confirm whether we process your Personal Information.
Access/Know – Right to request any of following: (1) the categories of Personal Information we have collected, sold/shared, or disclosed for a commercial purpose; (2) the categories of sources from which your Personal Information was collected; (3) the purposes for which we collected or sold/shared your Personal Information; (4) the categories of third parties to whom we have sold/shared your Personal Information, or disclosed it for a business purpose; and (5) the specific pieces of Personal Information we have collected about you.
Portability – Right to request that we provide certain Personal Information in a common, portable format.
Deletion – Right to delete certain Personal Information about you that we have collected.
Correction – Right to correct certain Personal Information that we hold about you.
Opt-Out (Sales, Sharing, Targeted Advertising, Profiling) – Right to opt-out of the following:
Non-Discrimination – California residents have the right to not to receive discriminatory treatment as a result of your exercise of rights conferred by the CCPA.
List of Direct Marketers – California residents may request a list of Personal Information we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year.
You may submit request to us at privacy@rovelotruck.ca as follows (please our review verification requirements section). If you have any questions or wish to appeal any refusal to take action in response to a rights request, contact us at privacy@rovelotruck.ca. We will respond to any request to appeal within the period required by law.
For purposes of the CCPA, we have disclosed to Service Providers for “business purposes” in the preceding 12 months the following categories of Personal information, to the following categories of recipients:
None.